Consumers are protected from manufacturers who attempt to unfairly chain the purchasers of their products to the continued purchase of their maintenance and repair products and authorized services. Congress has provided consumers with this protection under the Magnuson-Moss Warranty Act as well as specific provisions of the Federal Trade Commission Improvement Act.

It’s against the law for an original equipment manufacturer to inform consumers that their warranty would be void should they use other than genuine replacement parts or if service were to be preformed by anyone other than an authorized